Qlara.ai

Every message in one inbox

WhatsApp, Instagram, Facebook, SMS and email on the same screen. Reply where they write to you, without hopping between apps.

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The Qlara chat: conversations from every channel in a single inbox, with the status of each one

A better way to answer everyone

Without Qlara

You open four apps to read the day’s messages.

A request goes unanswered and you notice days later.

Whoever helps you in the shop cannot see what you already replied.

You cannot remember what you discussed last time.

With Qlara

Every channel on one screen.

You see straight away what is still unanswered.

The people working with you see the same conversations.

Every customer brings their own history with them.

One inbox to talk to your customers

Conversations from every channel, in order and under control.

All in one place

Every channel on the same screen

WhatsApp, Instagram, Facebook, SMS and email land in the same inbox. You reply from there, and the customer gets it on the channel they chose.

Never start over

History for every customer

Who wrote, when and what they asked — along with bookings and purchases. Every conversation carries its context.

Reply quickly

Saved replies and an assistant

The usual questions already have their answer, and out of hours the assistant replies on the rules you set.

Works for a team

Several people, no overlap

Assign a conversation to whoever handles it and see what has already been answered. The customer never gets the same reply twice.

Your inbox in three steps

Connect the channels once and from then on you work from the same place.

01.

Connect the channels

WhatsApp, Instagram, Facebook, SMS and email. One click each.

02.

Prepare the replies

Write the answers to frequent questions once and decide what the assistant handles.

03.

Reply from one place

Read, reply and assign conversations without switching application.

Who already uses it.

See how businesses that use it every day get their work done.

Watch the video

Ricci Casa

No customer left without an answer

Delivery, assembly, payments: customers ask on different channels. With the unified chat Ricci Casa handles them from a single screen. The Agent Studio assistant answers with the information the store provides.

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